All maintenance requests, except for emergency situations, can be filed on your tenant porta.
We do not accept phone calls to order non-emergency repairs.
To submit maintenance requests:
- Log in to your Tenant Portal & submit your service request.
- Contact the office at (480) 966-9030 for emergencies during and after business
Our maintenance staff will make every effort to address your request as soon as possible. You will be notified of the owner’s approval (if needed) is obtained to schedule the work. Non-emergency maintenance work is scheduled only during daytime hours Monday – Friday between the hours of 8:30 am to 4:45 pm. If for any reason, unable to keep your scheduled maintenance appointment, you must give us at least a 24 hrs. notice to cancel or you will incurr a minimum maintenance cancellation charged a minimum $65.00.
Our maintenance emergency number is 480-966-9030. A staff member will return your call ASAP. A/C OR HEATING WHEN WEATHER IS VERY EXTREME. OTHER EMERGENCIES ARE CONSIDERED A FIRE, FLOOD, OR ANYTHING THAT MAY BE A SAFETY ISSUE. IF YOU CALL AFTER HOURS OR ON THE WEEKEND AND IT IS NOT EMERGENCY IT WILL BE HANDLED THE NEXT BUSINESS DAY.
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